Simply click the "Start Booked Consultation" button, choose your clinician, then click "START A VIDEO CALL". You can test the system at any time..
Our psychiatrists use an online patient portal allows you to book appointments, read your medical records and access the results of tests and investigations. Consultation fees now apply for all consultations.
New patients must register first (scroll down). A login invitation will be sent once your referral is accepted.
If you are a new patient simply complete the new patient registration form below and within 72 hours (usually less) you will be contacted to confirm your registration and will be informed of likely waiting times. Please provide as much information as possible about your reasons for wanting to see a psychiatrist.
A GP referral is always required.
As soon as you are offered an appointment you get access to the patient portal. This will allow you to book/reschedule appointments, read your file, access results and upload clinical documents.
Once you have booked an appointment you will receive a reminder e-mail and text messages as the date approaches.
Telepsych.Online fully complies with the RANZCP Professional Practice Guidelines for Telehealth in Psychiatry and the Medical Board of Australia Guidelines on Technology Based Patient Consultations.
All video consultations including messages, voice, video, and content are encrypted using AES 256-bit encryption. Consultations are not recorded.
All clinical records are managed securely online, backed by the Australian Cyber Security Centre (ACSC) certified Microsoft Azure and Amazon S3 cloud platforms. Systems are protected by strong encryption, 2-factor and biometric identification.
However, as a registered patient you are responsible for the security of your records in the patient portal. You should use a private e-mail address (not a work address), protected by 2-factor authentication and a strong password and not share the password with anyone. If you do not want access to the patient portal, please ask and it can be disabled.
Telepsychiatrist.Online actively supports e-scripts and My Health Record and, with your consent, we will use your My Health Record to retrieve relevant background clinical information and upload our specialist reports, prescribing information and event summaries.
Please see the detailed privacy policy for full details.
